INSIGHT 2026 The BlueCherry® Customer Conference
Be part of the most forward-looking event in fashion technology. Join your peers in the BlueCherry community when they gather in New York City for two days of strategy, innovation, and hands-on learning focused on AI, connected supply chains, and modular SaaS that delivers ROI in weeks, not years. Register today! View pricing here.
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Register for the most forward-looking event in fashion technology!
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Why INSIGHT 2026?
BlueCherry’s INSIGHT 2026 brings fashion, apparel, footwear, and lifestyle brands... and our community of technology partners together to explore how innovation moves from ideas to execution. Over two days, you will:
Get an early look at the BlueCherry roadmap, including what’s ahead for AI.
See how the BlueCherry AI suite powers smarter forecasting, planning, and decision support.
Join technical and business-focused sessions designed around the priorities shaping fashion today.
Learn how modular SaaS solutions can be configured in days and deliver measurable ROI in weeks.
Explore new ways to streamline workflows, improve data integrity, and reduce operational friction.
Meet 1:1 with BlueCherry experts to discuss your strategy, priorities, and opportunities.
Access special discounts on integrated partner solutions that save time and money across your supply chain.
76
discovered a solution at Insight that became part of their tech stack.
82
said they learned from a peer-to-peer discussion they brought back to their operations.
91
of Insight attendees planned to return next year.
- Agenda Day 1
- Agenda Day 2
AI everywhere: from strategy to governed action
8:00 AM–9:00 AM
Registration, breakfast & networking
9:00 AM-9:25 AM
Welcome
A look at where the industry is headed, why AI everywhere in the BlueCherry platform matters now, and how customers can modernize at a pace that fits their priorities.
Paul F. Magel, President, BlueCherry by CGS
9:25 AM–9:55 AM
Fireside chat with Goldman Sachs
Hear from Goldman Sachs analyst, Sara Africk and Phil Friedman, Founder & Executive Chairman of CGS, in discussion about how winning enterprises across sectors are turning AI, automation, and data into practical, scalable business transformation.
Sara Africk, Managing Director, Goldman Sachs | Phil Friedman, Founder & Executive Chairman, CGS
9:55 AM–10:35 AM
Customer Innovation Council update:
from AI experimentation to enterprise value
Members of the BlueCherry Customer Innovation Council will discuss current initiatives, shared AI objectives, priority projects, and opportunities to work together on key business and fashion industry challenges.
Moderator: Paul F. Magel, President, BlueCherry by CGS
10:35 AM–11:00 AM
Networking break
Connect with peers and partners, explore demonstrations, and spend time with the AI agent, prompts, and workflow examples in the Experience Center.
11:00 AM–11:45 AM
BlueCherry Agentic AI library
See the BlueCherry AI agents in action with examples of how they surface insights, support decisions, and automate work while keeping business users in control.
BlueCherry AI team: Jim Falino, Vice President, Research & Development | Ajay Handa, Vice President, Research & Development | Toni Fiori, Solutions Architect
11:45 AM–12:05 PM
BlueCherry AI prompt library
Explore 100+ practical prompts for asking better questions of your BlueCherry data, uncover insights faster, and bring natural language intelligence into everyday supply chain decisions.
BlueCherry AI team
12:05 PM-12:30 PM
Live build: human-in-the-loop agent
The BlueCherry AI team will build a human-in-the-loop agent from a challenge selected by the audience, showing how permissions, escalation paths, execution, and auditability work together in a governed AI workflow.
BlueCherry AI team
12:30 PM–1:30 PM
Lunch & networking
Connect with your BlueCherry peers over lunch. Exchange perspectives on practical AI, modernization, and shared supply chain priorities.
1:30 PM–2:15 PM
AI innovation in practice
Introduction to the afternoon sessions, which build on the morning’s AI themes. We'll highlight practical innovation opportunities you can use to build your own intelligent supply chain and inspire you with real examples you can evaluate against your business priorities and operating models.
Paul F. Magel, President, BlueCherry by CGS | Jim Falino, Vice President, Research & Development
2:15 PM–2:45 PM
Solving shared business challenges peer-to-peer
This voice-of-the-customer panel discussion will focus on shared operational, technology, and change management challenges, illuminating user-defined and practical ideas you can compare with your own modernization agenda.
Moderator: Anthony Mele, Senior Director Customer Success
2:45 PM–3:05 PM
Cicero: AI-powered enablement for implementation and support
Meet Cicero, CGS Immersive's AI-powered upskilling platform, integrated into BlueCherry to accelerate implementation and onboarding and strengthen service consistency.
Molly Pucket, Vice President, PMO & Consulting
3:05 PM–3:30 PM
Networking break
Connect with peers and partners, continue conversations, and revisit demonstrations in the Experience Center.
3:30 PM–3:50 PM
CGS Nexus & LT Apparel: transforming fashion CX operations
CGS Nexus is a business transformation partner delivering AI and human solutions to improve customer satisfaction, reduce cost to serve, and increase revenue. Learn how LT Apparel improved operations and grew revenue with CGS Nexus.
CGS Nexus
3:50 PM–4:20 PM
From AI ideas to impact: a peer discussion
Join an interactive discussion with an expert peer panel on what it takes to turn AI ideas into trusted, governed, everyday business use. We'll explore how to prioritize use cases and prepare users for adoption. We'll move from ideas to execution, examining the role of change management, approval rules, executive sponsorship, and clear measures of business impact. Come prepared to share your experiences and ask questions.
BlueCherry Community
4:20 PM–4:50 PM
BlueCherry Family Feud
Close the day with a fast-paced, interactive supply chain challenge that reinforces the day's key ideas: “Survey says…”. BlueCherry Community members will compete for exciting prizes.
Host: Elizabeth Marshall, Vice President, Enterprise Supply Chain Solutions
4:50 PM–5:00 PM
Recap & preview
Paul Magel will recap key takeaways and preview the exciting content coming on day 2.
Paul F. Magel, President, BlueCherry by CGS
experience