Phil Friedman
Founder & Executive Chairman, CGS
INSIGHT 2026:
Business Intelligence in Action
Be part of the most forward-looking event in fashion technology, the BlueCherry customer conference. Join your peers in the BlueCherry community in New York City for two days of strategy, innovation, and hands-on learning focused on AI, connected supply chains, and modular SaaS that delivers ROI in weeks, not years. Register today! View pricing here.
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Why INSIGHT 2026?
BlueCherry’s INSIGHT 2026 brings fashion, apparel, footwear, and lifestyle brands... and our community of technology partners together to explore how innovation moves from ideas to execution. Over two days, you will:
Get an early look at the BlueCherry roadmap, including what’s ahead for AI.
See how the BlueCherry AI suite powers smarter forecasting, planning, and decision support.
Join technical and business-focused sessions designed around the priorities shaping fashion today.
Learn how modular SaaS solutions can be configured in days and deliver measurable ROI in weeks.
Explore new ways to streamline workflows, improve data integrity, and reduce operational friction.
Meet 1:1 with BlueCherry experts to discuss your strategy, priorities, and opportunities.
Access special discounts on integrated partner solutions that save time and money across your supply chain.
76
discovered a solution at Insight that became part of their tech stack.
82
said they learned from a peer-to-peer discussion they brought back to their operations.
91
of Insight attendees planned to return next year.
Speakers
- DAY 1
- DAY 2
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Paul F. Magel
President, BlueCherry by CGS
-
Sara Africk
Managing Director, Goldman Sachs
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LTC Jamin D. Williamson
Product Manager, Soldier Clothing & Individual Equipment, U.S. Army
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Brook Roach
Senior Equity Research Analyst, Goldman Sachs
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Jim Falino
VP, Research & Development, BlueCherry by CGS
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Ajay Handa
VP, Research & Development, BlueCherry by CGS
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Toni Fiori
Solutions Architect, BlueCherry by CGS
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Elizabeth Marshall
VP, Enterprise Supply Chain Solutions, BlueCherry by CGS
- Agenda Day 1
- Agenda Day 2
Agenda Day 1
AI everywhere: from strategy to governed action
8:00 AM–9:00 AM
Registration, breakfast & networking
9:00 AM-9:45 AM
Welcome
A look at where the industry is headed, why AI everywhere in the BlueCherry platform matters now, and how customers can modernize at a pace that fits their priorities.
Paul F. Magel, President, BlueCherry by CGS
9:45 AM–10:30 AM
AI and the business agenda: what leaders should do next
Hear from Goldman Sachs analyst, Sara Africk and Phil Friedman, Founder & Executive Chairman of CGS, in discussion about how winning enterprises across sectors are turning AI, automation, and data into practical, scalable business transformation.
Sara Africk, Managing Director, Goldman Sachs | Phil Friedman, Founder & Executive Chairman, CGS
10:30 AM–11:00 AM
Networking break
Connect with peers and partners, explore demonstrations, and spend time with the AI agent, prompts, and workflow examples in the Experience Center.
11:00 AM–11:45 AM
Customer Innovation Council:
from AI experimentation to enterprise value
Learn which AI opportunities are rising to the top across the BlueCherry customer community and how customer input can help shape practical innovation priorities.
Moderator: Paul F. Magel, President, BlueCherry by CGS | Bob Bowling, SVP, Innovation & Technology, Peter Millar | Stephen Morrissey, Chief Digital Innovation Officer, LT Apparel | Ed Biggins, Chief Financial Officer, Commando
11:45 AM–12:45 PM
BlueCherry AI Connect & Agent Library
See how BlueCherry AI Connect/MCP can provide permission-aware access to BlueCherry and third-party data, then explore agents that monitor exceptions, recommend next steps and support governed action across the portfolio.
BlueCherry AI team: Jim Falino, Vice President, Research & Development | Ajay Handa, Vice President, Research & Development | Toni Fiori, Solutions Architect
12:45 PM–1:45 PM
Lunch & networking
Connect with your BlueCherry peers over lunch. Exchange perspectives on practical AI, modernization, and shared supply chain priorities.
1:45 PM–2:30 PM
Ask BlueCherry anything: AI chat & prompt library
Explore 100+ practical prompts for asking better questions of your BlueCherry data, uncover insights faster, and bring natural language intelligence into everyday supply chain decisions. Examples cover demand shifts, margin exposure, supplier delays, fulfillment exceptions, missing ESG evidence, and performance trends.
BlueCherry AI team
2:30 PM-3:15 PM
Live build: design a human-in-the-loop agent for a customer challenge
The BlueCherry AI team will build a human-in-the-loop agent from a challenge selected by the audience, showing how permissions, escalation paths, execution, and audibility work together in a governed AI workflow. We'll show where automation helps with issues like supplier risk, replenishment exceptions, incomplete compliance evidence, or fulfillment conflicts; and also where human approval belongs and how decisions are tracked.
BlueCherry AI team
3:15 PM–3:45 PM
Networking break
Connect with peers and partners, continue conversations, and revisit demonstrations in the Experience Center.
3:45 PM–4:15 PM
AI Planning deep dive: from signal to decision to action
Demonstration of how BlueCherry AI Planning helps sense demand change, identify stockout and markdown exposure, model allocation and replenishment options, evaluate financial impact, and move approved recommendations into execution.
BlueCherry AI team
4:15 PM–4:30 PM
CGS Nexus & LT Apparel: transforming fashion CX operations
CGS Nexus is a business transformation partner delivering AI and human solutions to improve customer satisfaction, reduce cost to serve, and increase revenue. Learn how LT Apparel improved operations and grew revenue with CGS Nexus.
CGS Nexus
4:30 PM–5:15 PM
BlueCherry Family Feud
Close the day with a fast-paced, interactive supply chain challenge that reinforces the day's key ideas: “Survey says…”. BlueCherry Community members will compete for exciting prizes.
Host: Elizabeth Marshall, Vice President, Enterprise Supply Chain Solutions
5:15 PM–5:30 PM
Recap & preview
Leave Insight Day 1 with clear AI priorities, governance questions, next-step actions, and a preview of how day 2 will connect portfolio enhancements to measurable value.
Paul F. Magel, President, BlueCherry by CGS
Agenda Day 2
experience