Phil Friedman
Founder & Executive Chairman, CGS
Be part of the most forward-looking event in fashion technology, the BlueCherry customer conference. Join your peers in the BlueCherry community in New York City for two days of strategy, innovation, and hands-on learning focused on AI, connected supply chains, and modular SaaS that delivers ROI in weeks, not years. Register today! View pricing here.
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countdown to insights 2026
countdown to insights 2026
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BlueCherry’s INSIGHT 2026 brings fashion, apparel, footwear, and lifestyle brands... and our community of technology partners together to explore how innovation moves from ideas to execution. Over two days, you will:
Get an early look at the BlueCherry roadmap, including what’s ahead for AI.
See how the BlueCherry AI suite powers smarter forecasting, planning, and decision support.
Join technical and business-focused sessions designed around the priorities shaping fashion today.
Learn how modular SaaS solutions can be configured in days and deliver measurable ROI in weeks.
Explore new ways to streamline workflows, improve data integrity, and reduce operational friction.
Meet 1:1 with BlueCherry experts to discuss your strategy, priorities, and opportunities.
Access special discounts on integrated partner solutions that save time and money across your supply chain.
76
discovered a solution at Insight that became part of their tech stack.
82
said they learned from a peer-to-peer discussion they brought back to their operations.
91
of Insight attendees planned to return next year.
8:00 AM–9:15 AM
9:15 AM-9:30 AM
Paul F. Magel's opening presentation connects customer business priorities with product roadmaps, innovation, partnerships, and the practical learning ahead at INSIGHT 2026, helping attendees make the most of the next two days.
Paul F. Magel, President, BlueCherry by CGS
9:30 AM–9:40 AM
Sara Africk introduces a practical foundation for AI adoption in a fashion business. Her overview frames the organizational disciplines required to move forward, and she sets up the following customer roundtable discussion about experiences, challenges and lessons learned.
Sara Africk, Managing Director, Goldman Sachs
9:40 AM–10:30 AM
Sara Africk, Innovation Council members, and CGS's John Samuel examine how the core AI tenets translate into real customer initiatives. The discussion will surface what teams are trying, where progress becomes difficult, how people are brought into new ways of working, and what the Council members have learned along the way.
Sara Africk, Managing Director, Goldman Sachs | Bob Bowling, SVP of Information Technology, Peter Millar | Herve Blache, CTO, Galaxy Universal (Reebok) | John Samuel, COO, CGS
10:30 AM–11:15 AM
Connect with peers and partners, explore demonstrations, and spend time with the AI agent, prompts, and workflow examples in the Experience Center.
11:15 AM–12:00 PM
Paul F. Magel explores the forces shaping BlueCherry’s future—from CGS’s strategic direction and platform innovation to the rapid evolution of AI and the changing needs of the fashion industry. He’ll examine how these developments intersect with the BlueCherry customer community to create new opportunities for innovation, collaboration and business growth.
Paul F. Magel, President, BlueCherry by CGS
12:00 PM–1:00 PM
Connect with your BlueCherry peers over lunch. Exchange perspectives on practical AI, modernization, and shared supply chain priorities.
1:00 PM-1:30 PM
Discover how BlueCherry ESG brings together product, supplier, traceability and compliance data to help brands prepare for evolving regulations, enable circular business models and improve operational agility. Learn how this unified data foundation can also unlock AI-powered insights to support smarter, more informed supply chain decisions.
Deborah Rose, Vice President, Solutions Consulting | Elizabeth Marshall, Vice President, Enterprise Supply Chain Solutions
1:30 PM–2:10 PM
See how BlueCherry AI Connect/MCP can provide permission-aware access to BlueCherry and third-party data, then explore agents that monitor exceptions, recommend next steps and support governed action across the portfolio.
BlueCherry AI team: Jim Falino, Vice President, Research & Development | Ajay Handa, Vice President, Research & Development | Toni Fiori, Solutions Architect
2:10 PM–2:45 PM
This hands-on session demonstrates how embedded AI chat can help users ask better business questions across connected BlueCherry data. Learn about prompt examples for demand, margin, supplier, fulfillment, ESG and performance scenarios..
BlueCherry AI team
2:45 PM–3:30 PM
Connect with peers and partners, continue conversations, and revisit demonstrations in the Experience Center.
3:30 PM-4:00 PM
The BlueCherry AI team will build a human-in-the-loop agent from a challenge selected by the audience, showing how permissions, escalation paths, execution, and audibility work together in a governed AI workflow. We'll show where automation helps with issues like supplier risk, replenishment exceptions, incomplete compliance evidence, or fulfillment conflicts; and also where human approval belongs and how decisions are tracked.
BlueCherry AI team
4:00 PM–4:15 PM
This case study explores how LT Apparel is partnering with CGS Nexus to transform customer service by combining business process expertise with AI-enabled capabilities. Discover how this approach brings together technology, people and process to elevate the customer experience, improve service delivery and drive operational performance—and what other fashion businesses can learn from LT Apparel’s journey.
Beth Grad, Vice President Digital & eCommerce, LT Apparel | Angel Rivera, VP, Contact Center Technology & Automation
4:15 PM–5:00 PM
Close the day with a fast-paced, interactive supply chain challenge that reinforces the day's key ideas: “Survey says…” BlueCherry Community members will compete for exciting prizes.
Host: Elizabeth Marshall, Vice President, Enterprise Supply Chain Solutions
5:00 PM–5:15 PM
Leave Insight Day 1 with clear AI priorities, governance questions, next-step actions, and a preview of how day 2 will connect portfolio enhancements to measurable value.
Paul F. Magel, President, BlueCherry by CGS
5:30 PM–6:30 PM
Connect with fellow attendees, meet our sponsors and continue the conversations sparked throughout Day 1.
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