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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Navigating the Life Sciences talent gap is a huge barrier to business transformation. Learn how to navigate this with immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More
a male and female call center employee behind an overlay of the CGS logo

Respect Shouldn’t Depend on the Channel: Why Older Adults Deserve Preferential Treatment in the Digital Age

Outsourcing

Older adults deserve dignity online as much as in person. Learn how call centers and digital services can prioritize empathy and accessibility for seniors.

By Pablo Rossel, SVP, LATAM September 02, 2025
bluecherry blog banner

From Headaches to High Velocity: The Power of BlueCherry-EBizCharge Payment Flow

Supply Chain ESG

Every business dreads it: money collected doesn’t mean money is necessarily moving. In fashion and retail, those delays cascade — slamming the brakes on cash flow, frustrating customers, and...

By BlueCherry August 26, 2025
CGS Immersive logo overlayed on an image of four doctors around a table analysing a document

Using Integrated Learning and Development in Life Sciences to Unlock Growth

Learning / Augmented Reality

Siloed training is no longer effective. Discover how integrated learning is transforming the Life Sciences. Read more to unlock growth.

By CGS Immersive July 24, 2025
CGS Immersive logo overlayed on an image of a woman writing on a white board, teaching a group of people.

Using L&D to Drive ROI in Life Sciences and Prove Your Worth

Learning / Augmented Reality

Discover how to measure and drive ROI in Life Sciences through immersive learning and development.

By CGS Immersive July 21, 2025
CGS Immersive logo overlayed on an image of a medical professional wearing a VR headset.

Improving Compliance in Life Sciences from 5% to 70%: How Leaders go Beyond Checkbox Training

Learning / Augmented Reality

Improve compliance in Life Sciences with a new type of L&D. Learn why checkbox training fails – and what works today.

By CGS Immersive July 21, 2025
CGS Immersive logo overlayed on an image of a woman in a lab coat looking through a microscope.

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Learning / Augmented Reality

Navigating the Life Sciences talent gap is a huge barrier to business transformation. Learn how to navigate this with immersive learning now.

By CGS Immersive July 14, 2025

Rethinking Learning & Development with CGS Immersive: The New Standard for Enterprise Corporate Learning

Learning / Augmented Reality

Richard Redman explores how immersive learning technologies like TeamworkAR and Cicero are transforming enterprise training—making it faster, more scalable, and personalized for real-world...

By Richard Redman, practice leader, CGS Immersive July 14, 2025
a male and female call center employee behind an overlay of the CGS logo

Ethical AI in BPO: How We’re Balancing Automation with Human Connection

Outsourcing

In this thought leadership piece, Mark Ormeny explores how ethical AI is reshaping the BPO industry — blending smart automation with human empathy to elevate customer experiences. From hybrid...

By Mark Ormeny, Value Manager July 09, 2025
bluecherry blog banner

From Bottlenecks to Breakthroughs: Why Digitization is a Must-Have for Fashion Manufacturers and Wholesalers

Supply Chain ESG

Steven Quon, director of solutions at BlueCherry, breaks down why digitization is no longer optional for fashion manufacturers and wholesalers. He outlines the costly risks of legacy systems...

By Steven Quon, director of solutions, BlueCherry July 02, 2025
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    • EDI
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