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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Discover how leading Life Sciences organizations are closing the $160B skills gap with strategic L&D transformation, immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More
CGS Immersive

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Learning / Augmented Reality

Discover how leading Life Sciences organizations are closing the $160B skills gap with strategic L&D transformation, immersive learning, and measurable ROI.

By by CGS Immersive July 14, 2025

Rethinking Learning & Development with CGS Immersive: The New Standard for Enterprise Corporate Learning

Learning / Augmented Reality

Richard Redman explores how immersive learning technologies like TeamworkAR and Cicero are transforming enterprise training—making it faster, more scalable, and personalized for real-world...

By by Richard Redman, practice leader, CGS Immersive July 14, 2025
a male and female call center employee behind an overlay of the CGS logo

Ethical AI in BPO: How We’re Balancing Automation with Human Connection

Outsourcing

In this thought leadership piece, Mark Ormeny explores how ethical AI is reshaping the BPO industry — blending smart automation with human empathy to elevate customer experiences. From hybrid...

By by Mark Ormeny, Value Manager July 09, 2025
bluecherry blog banner

From Bottlenecks to Breakthroughs: Why Digitization is a Must-Have for Fashion Manufacturers and Wholesalers

Supply Chain ESG

Steven Quon, director of solutions at BlueCherry, breaks down why digitization is no longer optional for fashion manufacturers and wholesalers. He outlines the costly risks of legacy systems...

By by Steven Quon, director of solutions, BlueCherry July 02, 2025

From Compliance to Curiosity: How XR and AI Are Redefining Workplace Learning

Learning / Augmented Reality

Adam Shah, Director of Immersive Technologies, explores how extended reality (XR) and artificial intelligence (AI) are revolutionizing workplace learning. By shifting from compliance-driven...

By by Adam Shah, Director, Immersive Technologies July 01, 2025
bluecherry blog banner

Why People – Not Just AI – Are Your Greatest Fashion Supply Chain Advantage

Supply Chain ESG

In this new thought leadership piece, Molly Puckett explores how fashion brands can maximize the value of AI by putting people at the center of digital transformation. Molly outlines why...

By by Molly Puckett, Vice President, PMO & Consulting June 30, 2025

From Data to Decisions: AI’s Role in Scalable Fashion Sustainability

Sustainability in Fashion

Summary: In his latest thought leadership, BlueCherry ESG product manager Chris Jones explores how AI is helping fashion brands turn ESG data into real-time intelligence — enabling carbon...

By Chris Jones, ESG Product Manager June 26, 2025
a male and female call center employee behind an overlay of the CGS logo

How Visionary Brands are Rewriting the BPO Playbook

Outsourcing

In this thought leadership piece, Suzana Sandu, director of operations, explores how today’s most visionary brands are redefining the role of BPO --transforming it from a transactional...

By By Suzana Sandu, Director of Operations June 18, 2025

Newsweek Names CGS as One of America’s Greatest Workplaces for Third Consecutive Year

CGS

CGS has once again been named one of Newsweek’s America’s Greatest Workplaces for 2025 for the third year in a row.

By by CGS June 17, 2025
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