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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Discover how leading Life Sciences organizations are closing the $160B skills gap with strategic L&D transformation, immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

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7 Motivational Business Quotes to Get Your Head Back in the Game

Outsourcing / Applications / Learning

7 must-read motivational business quotes to help you get focused and stay motivated at work.

By Seon Barbera May 01, 2024
Global Fashion Industry - main image

Global Fashion Industry Leaders Share 2024 Strategies

Applications
Perspectives from Every Link of the Supply Chain
April 30, 2024
Streamlining IT deployment

Streamlining IT Deployment: A Strategic Approach for Supply Chain Management

Applications

Supply Chain and Inventory Management are faced with a paradoxical situation.

April 25, 2024
Incorporating-Immersive-Learning-in-Employee-Training

Incorporating Immersive Learning in Employee Training

Augmented Reality

Educators have long understood the benefits of creating immersive learning experiences, and technology advancements have brought the benefits to diverse workplaces.

April 22, 2024
Sunsetting Your ERP hero

Sunsetting Your ERP? Save Cost Without Sacrifice

Applications

Sunsetting your ERP can cause sleep loss and stress for executive teams, even at large, well-known fashion brands and retailers.

By Kathleen S.C. Heberger April 18, 2024

Why Better Customer Experience Is Associated With Higher Revenue

Call Center / Outsourcing
Customer experience (or CX, for short) is a relatively new concept, but it’s become one of, if not the, key focus for many businesses over the last few years. It’s a major undertaking – one...
By Matthew Klein April 15, 2024
Transitioning ERP in Fashion thumbnail

Transitioning ERP in Fashion: A Strategic Guide for Industry Executives

Applications

Transitioning ERP in Fashion: A Strategic Guide for Industry Executives

April 11, 2024
CGS Meta blog thumbnail

Learning by Doing: How CGS Immersive and Meta Partner to Transform Training with Immersive Learning

Augmented Reality

A 2019 study by ATD found that traditional lecture-based training has an average knowledge retention rate of just 5%. That's a lot of time and resources wasted!

April 09, 2024
Ensuring-Quality-When-Outsourcing-Call-Center-Services Thumbnail

Ensuring Quality When Outsourcing Call Center Services

Outsourcing

While outsourcing your call center can be extremely beneficial, not all partners will offer the same level of quality.

April 08, 2024
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    • United Kingdom Retailers
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    • 365 for Retail
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