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Learning, Augmented Reality

Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait

Discover how leading Life Sciences organizations are closing the $160B skills gap with strategic L&D transformation, immersive...

Read More

Outsourcing

Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments

Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...

Read More

Outsourcing, Call Center, Tech Outsourcing

What Is Business Process Outsourcing (BPO) and How Does It Work?

“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...

Read More
Digital Products Passports

Digital product passports: fresh insights on what it means for fashion retail

Applications / ERP

Retailers and brands are waking up to that fact one of the biggest disruptions for decades in the fashion supply chain is coming very soon. Sooner than perhaps, they’d prepared for.

June 06, 2024
Connected ERP

Connected ERP: The Power of Getting on the Same Page

ERP / Applications

The retail supply chain requires resilience and agility, especially for companies in fast-turning product categories such as fashion, footwear, accessories, home furnishings and consumer...

By Kathleen S.C. Heberger May 30, 2024
5 Ways Real Time

5 Ways Real-time Visibility Improves Efficiency

Applications / Shop Floor Control
Protect Your Profits, People and Productivity
May 23, 2024
What makes the perfect ERP

What makes the perfect ERP for fashion retail?

ERP / Applications

To answer the question ‘what makes the perfect ERP for fashion retail?’ one first has to understand what fashion retail needs right now.

May 16, 2024
BPO CXFO

CGS and Cathy Jooste: Taking BPO to the Next Level

Call Center / Outsourcing

May 15, 2024
White Space Software Development

Simplifying Complex IT Portfolios for Apparel Supply Chain Excellence

Applications / ERP

Introduction: The Paradox of Supply Chain Management In the dynamic world of apparel supply chain and inventory management, companies are confronted with the dual challenge of redu

May 09, 2024
Colorful strings knotted together

Understanding the Total Value of BPO Relationships

Outsourcing / Tech Outsourcing / Call Center

Globalization demands that organizations stay competitive and agile. This has never been clearer than the past couple of years.

By CGS BPO Team May 07, 2024
Retail Technology Show 2024 thumbnail

Retail Technology Show 2024: Stock management, optimised pricing, and supply chain collaboration

Applications

Fashion retailers’ requirements for better stock management, supply chain collaboration, and selling at the right price were key themes from the sessions at the Retail Technology Show, which...

May 07, 2024
Online fashion at a crossroads

Online fashion at a crossroads: how retailers can take the right direction

Applications

Online fashion has been one of the 21st century retail’s greatest success stories.

May 02, 2024
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    • EDI
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    • eCommerce Integration
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    • United Kingdom Retailers
  • Microsoft Dynamics 365 (formerly AX)
    • 365 for Retail
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  • Business Process Outsourcing
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