Call Center
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What Does It Mean To Be a Hybrid Retailer?
Jul. 23, 2015A fairly new term in fashion and retail, "hybrid retail", has become a buzzword that is gaining more and more traction in the industry.
Amanda Moreno -
Customer Experience: 19 Must-Read Stats Even If You're Not in Customer Service
Jul. 08, 2015Customer experience statistics that define customer experience trends in 2015.
Seon Barbera -
5 Tips to Ensure BPO Will Help Grow Your Business
Jun. 30, 2015In order to implement BPO, you need to know your business and its needs. These five tips will ensure that the BPO plan you put in place will make the difference you want to see.
Mike Mills -
Infographic: How Key Decision Makers are Choosing the Right Call Center Outsourcing Partner
Apr. 21, 2015Choosing the right call center outsourcing partner is essential to your business' success.
Seon Barbera